OUR STAFF
Talent and Experience
Members of our staff are handpicked for their ability to achieve quick, effective results. Whenever possible, we concentrate on recovering the
debt while retaining the customer. Our representatives have extensive experience in the collections business with outstanding track records. They know what works, and what doesn’t.
Skill and Sensitivity
Our large card debt collection staff is well qualified and adheres to the
highest standards of excellence and professionalism. Each collector handles a claim from the very first collection assuring continuity in
approach and consistent communication. Our aim is to preserve the relationship between creditor and debtor wherever possible. Our goal is to achieve the highest possible return on each ringgit placed.
Training
The dedicated Gala Track Sdn Bhd staff is professionally trained in the latest trends, practices and technology of the debt collection industry. We require continuing education and collection certification, because we believe that is the only way we can stay ahead of our competition. Our staff members have the skills they need to get the results you want.
Our staff does more than simple collections. Instead, we provide a menu
of support services that provide you with the help you need to manage your delinquent accounts and turn them into cash quickly. Our techniques have been tested and proven, our recovery rate exceedingly high, and our results are reliably consistent.
